Customer care

Find your model

Your guide to the right fit

Every PLASHE piece is made to order for one exact model. Take 30 seconds to check yours, and your case will fit like it was made for it, because it was.

iPhone

Open Settings, tap General, then About. Your model is next to Model Name, for example iPhone 16 Pro.

Pro or Pro Max?

They look alike but are different sizes. Always choose the exact name shown in Settings.

Samsung Galaxy

Open Settings and tap About phone. Your model name is at the top, for example Galaxy S25 Ultra. Plus, Ultra and FE models each need their own case.

Google Pixel

Open Settings and tap About phone. Your model is shown under Device name or Model, for example Pixel 10 Pro XL.

Standard, MagSafe or Magnetic?

Case type Best for
Standard A slim case for iPhone, Samsung and Pixel, without magnets.
MagSafe iPhone. A built-in magnetic ring lets MagSafe chargers, wallets and mounts snap on.
Magnetic Samsung and Pixel. Adds a magnetic ring so magnetic chargers and accessories attach.
Ring holder An add-on grip and stand, with an optional metal ring for car mounts.

AirPods and AirPods Max

Connect your AirPods to your iPhone, open Settings and tap your AirPods name at the top. The Model Name shows which ones you have, for example AirPods Pro 2.

MacBook

Our MacBook cases are listed by the model number that starts with A, because sizes change between years. Turn your MacBook over and find the small text on the bottom case, for example A2681. Choose the option that includes your number.

iPad

Open Settings, tap General, then About. Check the Model Name, for example iPad Air 11 (M2). Match it to the size and generation in our list.

Still not sure?

Send a screenshot of your About screen to hello@plashe.com and we will tell you which one to pick. Every case is printed for the exact model you choose, so a quick check before you order is worth it.